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ONE-STOP SERVICE DESK

For the convenience of attending calls and visits by doctors, patients and their families for referral patients, international patients and corporate patients, we have dedicated One-stop Service Desk (Corporate Desk) in the hospital’s atrium. Our executives are eager and willing to present our facilities and services to you as per your need and provide any information you might require about Apollo Hospitals Dhaka. As your comfort and needs are our top priority, our total healthcare management concept will assure you that your customized healthcare needs are promptly attended to, ensuring a pleasant and comfortable experience. Our One-stop Service Desk is in service 9.00 am to 5.00 pm everyday, except Fridays.

experience. Our One-stop Service Desk is in service 9.00 am to 5.00 pm everyday, except Fridays.

CONTACT INFORMATION

Corporate Priority Centre
Service Communication Department
Mobile: 01713228886
E-mail: cse@apollodhaka.com

REFERRAL PATIENTS

You can seek support from our Customer Service Executive (one-stop service desk) as a referral patient if you have been referred to Apollo Hospitals Dhaka by:

  • a community physician with prior communication with our Sales Executives or Consultant regarding your referral
  • a health care agency under agreement with Apollo Hospitals Dhaka

Our Sales Executive/Manager will communicate with you directly and provide their support prior to your arrival at the hospital and during your hospital visit. They will also inform the concerned points (including one-stop service desk) about you, so that you receive special care during your visit.

We also have a number of Information Centres around the country, which provide all kinds of assistance relating to patient services and doctor’s support in Apollo Hospitals for patients living outside Dhaka:

Apollo Information Centre Chittagong
House No: 3095/A, (2nd Floor) ,
O.R. Nizam Road (Golpahar More),
Panchlish, Chittagong.
Phone: (031)-656000
Mobile: 01713-064555
Email: info.chittagong@apollodhaka.com

Apollo Information Centre Sylhet
28, Modhushahid
New Medical Road, Sylhet
Phone: (0821)-712809
Mobile: 01713-047461
Email: info.sylhet@apollodhaka.com

Apollo Information Centre Narayanganj
128, B. B. Road
Sugandha Palace, (Beside Dhaka Bank)
Narayanganj
Mobile: 01713-041-271
Phone: (02)-7648924
Email: info.narayanganj@apollodhaka.com

Apollo Information Centre Bogra
Kanusgari, Sherpur Road,
Bogra.
Phone: (051)-60713
Mobile: 01713-229988
E-mail: info.bogra@apollodhaka.com

Apollo Information Centre Khulna
Tribune Tower, 2B, KDA Avenue, Khulna
Phone: (041)-2830887
Mobile: 01713-489191
E-mail: info.khulna@apollodhaka.com

Apollo Information Centre Maijdee
768, Ashfak Plaza ( 1st Floor North)
Main Road, Maijdee Bazar, Noakhali
Mobile: 01755-649743
Email:info.maijdee@apollodhaka.com

Apollo Information Centre Comilla
Trikal Tower, 1st floor
House No – 634/581
South Thakurpara, Laksam Road
Comilla
Phone: (081)-72015
Mobile: 01714-162751
Email: info.comilla@apollodhaka.com

Apollo Information Centre Mymensingh
32/A (1st floor), Shehora (opposite of Mymensingh Girls’ Cadet College)
Dhaka Road, Mymensingh
Phone: (091)-63474
Mobile: 01755-536448
Email: info.mymensingh@apollodhaka.com

INTERNATIONAL PATIENTS

Seeking medical treatment outside your home country can be physically and emotionally difficult for you and your loved ones. Our One-stop Service Desk has broad spectrum of service offerings, ensuring that our patients from overseas and family members enjoy a pleasant and comfortable experience during their stay with us. To know more about Bangladesh, please go to our Know Bangladesh page.

SPECIAL SERVICES FOR REFERRAL & INTERNATIONAL PATIENTS

Executives in our one-stop service desk provide the following services to you as a referral or international patient:

  • Priority appointments
  • Hassle-free billing
  • Arrangement for in-patient admission
  • Arrangement of follow-up appointments
  • Providing any type of information related to patient services or doctor’s support
  • Arrangement of translator for non-English speaking foreign patients
  • Arrangement of facility tour of the hospital for community doctors and corporate organizations
  • Priority ambulance arrangements, including pick-up from the airport
  • Arrangement of external air ambulance during emergencies

If your company or insurance provider is a corporate client of Apollo Hospitals Dhaka, you are entitled to additional priority services. For details, refer to our page on Corporate Patients.

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