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AIMS

Our aim is to be the best community hospital in Bangladesh by delivering high-quality, compassionate and patient-focused care in collaboration with our physicians, nurses and other ancillary staffs. We focus on the needs and issues of hospital physicians and allied staff and serve as liaison between the Medical Staff and Senior Management in order to provide high quality patient care.

Values

At Apollo Hospitals Dhaka, being ethical is not an added qualification; it is the core of our existence.

Trustworthiness

  • Demonstrate high integrity, truthfulness and ethics
  • Words and behaviours are consistent and reflect the highest ethical standards
  • Listen and speak with honesty, openness and respect
  • Keep promises and follow through on commitments

Respect

  • Regard, value and recognize the needs and perspectives of others
  • Actions, decisions and policies should promote equity
  • Regard and value contributions and recognize accomplishments
  • Display interest in and contribute to others well being

Diversity

  • Take full advantage of the rich backgrounds and abilities of all
  • Recognize and value differences
  • Seek inclusiveness
  • Consider and honour differing points of view

Learning

  • Work, learn and strive for excellence together, sharing successes and mistakes
  • Expect and encourage continuous learning
  • Create opportunities for individual and group learning that crosses organizational boundaries
  • Recognize that no one has all the answers

Teamwork

  • Foster positive work relationships through inclusive, team approach
  • Create environment for stretching beyond what was thought possible
  • Seek input and involvement of those affected by decisions
  • Accept responsibility and accountability
  • Ambulatory service
  • Ambulatory day care is up for minor surgical procedures, blood transfusions and intra-thecal injections

Medical Infrastructure

  • The medical infrastructure at Apollo Hospitals Dhaka is among the best in the world
  • Patients are provided with facilities that are conceited with what the best hospitals in the west offer
  • In addition to excellent infrastructure, the medical equipment and technologies used are the latest and are continuously upgraded

International Affiliation OF APOLLO HOSPITALS GROUP

  • Technical collaboration with Johns Hopkins University, USA
  • Association with Mayo Clinic and Cleveland Heart Institute, USA
  • Diagnostic imaging recognized by Royal College of Radiologists, UK for training for fellowship examinations like FRCR
  • Exchange programs in USA and Europe
  • Recognized by Royal College of Physicians & Surgeons in Edinburgh for training of post-graduates in Radiology, Surgery and Trauma care
  • Only international training organization for American Heart Association; technical support is received from Texas Heart Institute and Minneapolis Heart Institute for Cardiology and Cardiothoracic Surgery

Specialities Available

Allied Health

  • Physical Medicine & Rehabilitation
  • Vaccination
  • Pharmacy
  • Dietetics & Nutrition
  • Hospitality
  • Counselling
  • Nursing

Patient safety & quality

We follow international patient safety goals (IPSG) in our patient areas as per Joint Commission International (JCI) protocol:

  1. Accurately identify patients
  2. Communicate effectively with patients
  3. Improve the safety of High Alert medications
  4. Ensure correct site, correct procedure, and correct patient surgery
  5. Reduce the risk of health care associated infections
  6. Reduce the risk of patient harm resulting from fall

Our Strengths

  • Critical lab result reporting
  • Verbal orders with read back
  • Reduce delays in patient care by following Emergency Codes within the hospital:

CODE BLUE: Cardiac Arrest
CODE RED: External Disaster
CODE BROWN: Fire
CODE PINK: Child Abduction
CODE GREY:Internal Disaster
CODE ORANGE: Medical Emergency
CODE YELLOW:Poly Trauma
CODE PURPLE: Patient Missing
CODE GOLD: Bomb Threat

  • Discharge coordinators: Unique concept to expedite the discharge process to enhance patient satisfaction and to provide quality service.
  • Multidisciplinary team round-the-clock: This is designed to address the needs of patients within 24 hours of admission.
  • Language interpreter: For the international patients, we have the facility of language entrepreneur.
  • Spiritual Service: We provide spiritual services for patients from different religions, as and when required.

Facilities Available

  • Total 425 beds
  • 24-hour Trauma and Emergency Care
  • 24-hour Ambulance services
  • OPD with all specialties
  • 9 Operating Rooms
  • 24-hour diagnostic services
  • 24-hour Pharmacy
  • 24-hour Blood Bank
  • Physical Medicine & RehabilitationCentre
  • Vaccination Centre
  • Radial Lounge

Collaborative Governance

22 Hospital Committees generate recommendations that enhance the safe and quality of services for our patients. Each committee comprises of Consultants and Senior Management personnel.

  • Medical Services Committee
  • Credentialing & Privileging Committee
  • Peer review Committee
  • Infection Control Committee
  • Quality Steering Committee
  • Consultants Committee
  • Mortality & Morbidity Committee
  • Operation Theatre User’s Committee
  • Drug Committee
  • Medication Safety Committee
  • Medical Records Committee
  • Clinical Audit Committee
  • Blood and Blood Products Transfusion Committee
  • Research & Ethics Committee
  • Continuing Education & Training Committee
  • Diagnostic Committee
  • Mother and Child Care Committee
  • Cancer Tumour Board

The Department of Medical Services encompasses a wide array of patient services consistent with the health care’s system on continuum of patient care:

  • Best practice is an idea that asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc.
  • According to the Centre for Evidence-Based Medicine, “Evidence-based medicine is the conscientious, explicit and judicious use of current best evidence in making decisions about the care of individual patients”.

ObjectiveS

  • Delivering the highest quality of clinical care
  • Achieving unparalleled levels of customer service
  • Executing new best practices to make an immediate impact/outcome
  • Creating a rewarding and enriching environment for doctors and employees
  • Enhancing patient satisfaction
  • Cost effectiveness

Clinical Pathways

  • Management of head injuries
  • Management of MI
  • Management of haematemesis
  • Acute respiratory distress or status asthmaticus
  • Acute abdomen distress
  • Acute pulmonary oedema
  • Vascular injury/hypovolemic
  • Shock
  • Ventricular fibrillation
  • Penetrating injury
  • Status epilepticus (SE)
  • Unconscious patient

Manuals & Poicy

  • Hospital Infection Control Manual
  • Blood Transfusion Manual
  • Hospital Disaster Manual
  • Emergency Manual
  • ICU Manual
  • Brain Attack Manual
  • Radiology and Imaging Manual
  • Lab Manual
  • Care of Patient Policy
  • Policy of End of life Discharge Policy

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