We at Apollo Hospitals Dhaka have transformed ourselves to provide effective and efficient services in all aspects concerning hospitality of our patients. The Hospitality Department, which includes over 240 staff, is led by a General Manager who has several years of international experience in hospitality services. Our commitment is We do not Say No. We are dedicated to patient safety through our services and we strive to maintain standards through continuous internal and external staff training.
Our hospitality services include the following areas:
- Food & Beverage
- Housekeeping & Laundry
- Restaurant: Apollo Food Village
- Food & Coffee Stalls
|Apollo Hospitals Dhaka takes great pride in providing patients with freshly cooked meals based on sound nutritional principles. Patient meals are prepared by qualified chefs in one of the most modern kitchens in the hospital sector of Dhaka, giving the highest priority in maintaining food safety and hygiene. All meals given to patients are recommended by qualified dieticians, who asses each patient on the patient’s dietary needs.|
The goal of our housekeeping service is to maintain all hospital areas in a clean and sanitary manner, providing a healthy environment for patients, employees and visitors. Apollo Hospitals Dhaka subscribes to the highest level of cleanliness. Wards are cleaned and bed linen and towels are changed on a daily basis. All of the hospital’s linen (bed sheets, pillow cases, blankets, gowns, staff uniforms, etc.) are processed in our in-house laundry. Over 3,500 pieces of linen are washed, dried and pressed daily. We understand the importance of infection control practices for handling, processing, storing and delivery of textiles in a healthcare setting. Specialised equipment and chemicals are used to enhance the hospital’s cross infection control programmes.
|The 6TH floor restaurant, “Apollo Food Village”, is open from 8.30 am to 10.00 pm every day. Apollo Food Village offers hygienic and tasty local and continental cuisine, including soups, salads, snacks, tandoori, grills, ice-creams, milk shakes, cocktails, and fresh juices. The restaurant has both buffet and à la carte (according to the menu) facilities for guests to choose from.|
|A food stall is located in the hospital’s atrium, offering tasty, but light meals and refreshments that are freshly prepared daily. A number of Nescafe coffee stalls are situated in the atrium and main reception areas to cater to patients and visitors.|